Introduction

Able WA (“we”, “us”, or “our”) is committed to protecting the privacy and personal information of our website visitors and clients. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your privacy. This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) as well as the applicable privacy laws of Western Australia. By using our website (ablewa.com.au) or our services, you agree to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

• Contact information, such as your name, email address, phone number, and mailing address
• Demographic information, such as your age, gender, and disability-related information
• Financial information, such as your payment details and billing information
• Information related to your NDIS plan, services, and supports
• Any other information you choose to provide to us

How We Collect Information

We collect personal information in several ways, including:

• When you submit an online form, contact us, or sign up for our newsletter
• When you use our services or participate in our programs
• When you interact with our website, including through the use of cookies and other tracking technologies

How We Use Information

We use your personal information for various purposes, including:

• To provide and improve our services and programs
• To communicate with you about our services, promotions, and events
• To respond to your inquiries and provide customer support
• To manage your account and process payments
• To comply with legal and regulatory requirements

Disclosure of Information

We may disclose your personal information in the following circumstances:

• To our service providers and partners to help us provide our services
• To comply with legal obligations, such as responding to subpoenas, court orders, or requests from government authorities
• To protect the rights, property, or safety of Able WA, our users, or others

Security of Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. We use industry-standard security measures, such as encryption and secure servers, to safeguard your information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your information.

Access and Correction

You have the right to access and correct your personal information held by us. To request access or make changes to your information, please contact us using the details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. We encourage you to periodically review this policy to stay informed about our privacy practices.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at the details in the footer